Get Help

If you are a youth or parent in crisis, please contact:

Youth Services Bureau 24/7 Crisis Line
Phone: 613-260-2360 or 1-877-377-7775 (toll free for Eastern Ontario)

For school-based addictions counselling in your school (at all 4 school boards—OCDSB, OCSB, CECCE, or CEPEO) , please contact your school’s guidance counsellor directly.

The Ottawa Addictions Access and Referral Services (OAARS) is the gateway to health services needed by persons aged 16 and over who are concerned about their alcohol or drug use and need help. This service is offered in French and English.

OAARS acts as a navigator in the health care system to help its clients obtain the appropriate services. It conducts summary assessments and directs clients to services in the Ottawa area based on the needs of each person. OAARS also provides information and support services.

For more information, please contact OAARS at 613-241-5202 or visit .

For addictions counselling services for youth, adults and parents in English:

Rideauwood Addictions and Family Support Centre

Telephone: 613-724-4881
Fax: 613-724-4873

For addictions counselling services for youth, adults and parents in French:

Maison Fraternite

Phone: 613-562-1415 Toll free: 1-877-654-0991

Fax: 613-562-1418


To learn more about the services and supports offered by project step’s community-based service delivery partners: